If the product you received is faulty or different from the one you ordered, you can request an exchange/return within 15 days of delivery. Please contact us via email at care@trends-alley.com.pk or WhatsApp on 0301-0866608.
Return / Exchange Conditions
We will only process a return / exchange subject to the following conditions:
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The items are unused and undamaged.
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They are resaleable, with the packaging, labels and tags intact.
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The proof of purchase, i.e. purchase invoice, is provided.
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Products bought on sale shall not be exchanged or returned.
Due to differences in screen resolution and lighting used in photography, the actual shade of the product may vary slightly from that pictured on the website. Therefore, products cannot be exchanged for this reason.